Take or record a payment
Take or record a payment
What this feature is for
Record payments against a POS invoice and finalize it once the balance is settled.
Who can use it
Owners, Admins, and Staff can record payments and finalize a paid invoice. Financial-control actions such as corrections and unpaid receivables are limited to Owner and Admin.
Availability and required module/permission
Payments require the POS module and the payment permission. A finalized invoice is immutable; corrections create a linked credit note or refund.
Prerequisites
At least one orderable product with complete financial metadata (price, currency, tax, accounting category) must exist before you can charge for it.
Common tasks
- Record a payment: open the invoice and add a payment; several payments can settle one invoice.
- Finalize: once the balance is zero, finalize the invoice to allocate its document number.
Buttons and statuses
An open (draft) invoice is editable. A finalized invoice is sealed and cannot be edited.
Warnings and important constraints
Payments belong to invoices, not orders. Finalized fiscal documents cannot be altered; use a correction instead.
Troubleshooting guidance
If finalization is blocked, confirm the invoice has a payer assigned and, for unpaid invoices, a due date.
Related articles
- Manage bookings